Return Policy

You have 14 days to make a return request after your order has been delivered.(the product MUST be not opened / Retune shipping Cost Applied)

If the item you have received is defective, you may return it within 30 days from receiving it and will receive a full refund along with any shipping fees applied.

You have 14 days to make a refund request as Purchase Coupon after your order has been delivered.(the product MUST be not opened / Retune shipping Cost Applied)

How Does Return Policy Work?

Via My Orders page/screen click on Return Item.
Or
Contact us via WhatsApp: (+2) 01271166920

A pick-up will be scheduled by one of our courier services via mobile call.

Place the item in its original packaging, including any accessories, tags, labels, or freebies. Hand over the package to the courier representative.

Once we receive your returned item, we will inspect it and process your refund via Purchase voucher or Exchange or Transfer money to your bank account

General Returns Policy

You can’t exchange or return any product in following cases

  • Opening the package or any evidence of using.
  • Return the product not in its original packaging
  • Return the product without its bill.
  • We will not accept any returns or refunds items on specially offers seasons.

Shipping

We ship with Aramex
And delivery time 1 – 3 days